Get in touch
Need help?
Whether you’re looking for the perfect espresso machine, need help choosing the right setup, or have questions about your order, our team is here to help. Reach out anytime and we’ll make sure you get the support you need.
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1209 E Magnolia Ave, Knoxville, TN 37917, United States
What you may want to know
frequently asked questions
Find quick answers to help you choose the perfect coffee machine, understand our products, and how we support your brewing journey.
What types of coffee machines do you offer?
We specialize in premium espresso machines, professional grinders, pour-over systems, French presses, and automated brewing equipment from world-renowned manufacturers like La Marzocco, Baratza, Technivorm, and Rocket Espresso.
Do you ship internationally?
We ship throughout Europe and select international locations. Shipping times vary by destination, typically 3-7 business days within the EU. All machines are fully insured during transit and include comprehensive setup guides.
What warranty and support do you provide?
All machines come with manufacturer warranties (1-3 years depending on brand). We offer extended warranty options, free technical support, and access to certified repair technicians. Our team provides lifetime brewing guidance and troubleshooting assistance.
Can I try machines before purchasing?
Absolutely! Visit any of our showrooms in Milan, Barcelona, or Paris to test machines hands-on. We also offer complimentary brewing consultations where our baristas help you find the perfect equipment for your needs and skill level.

